Solution
Mobile Workforce
A field-force management solution that connects your on-ground teams — sales, service, and delivery — to head office in real time.
Overview
When your revenue is earned in the field — by sales reps, service engineers, delivery crews, or survey teams — visibility usually ends the moment people leave the office. Managers rely on evening phone calls and WhatsApp photos, and by the time problems surface, the day is already lost. The 7x Mobile Workforce solution puts a structured, GPS-aware mobile app in every field employee's hand.
Field teams get their day plan, customer details, and task checklists on their phone; they check in with geo-tagged attendance, capture orders, payments, photos, and customer signatures on site, and work seamlessly even when offline. Head office sees live locations, visit compliance, and task completion on a control-room dashboard, with automated day-end summaries replacing manual reporting.
Route planning and beat management ensure coverage matches strategy, while integration with your CRM, ERP, and payroll means field data — orders, collections, attendance — flows straight into your systems of record without re-entry.
Key benefits
- More customer visits per rep per day through optimised routes and beat plans
- Real-time field visibility that replaces end-of-day phone-call reporting
- Orders and collections synced instantly to ERP, accelerating cash cycles
- Verified, geo-tagged attendance that feeds payroll automatically
- Consistent service quality enforced through mandatory checklists and proof of work
Modules & capabilities
What's Inside Mobile Workforce
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